FAQs

How to register or login my account?

To register or log in, please click the register / log in icon at the top right corner of the page, or visit Sign in page directly.

What if I forgot my password?

Please reset the password at the login page

How can I change my password, update my email a...

After logged in, visit "My Account" on the upper right corner to edit your account.

It is showing up as “Hakii G1 Pro Left” and “Ha...

For phones that do not support TWS Plus, G1 Pro will show up as left and right in the Bluetooth list, and you only need to pair one of them,...

Is there audio in both ears during calling?

Yes, HAKII TWS earbuds support stereo mode during calls.

What is the internal memory?

While most of HAKII TWS earbuds do not come with internal memory, HAKII Light comes with 32GB built-in memory that allows you to store and play music file